Return & Refund Policy

General Policy

Due to hygiene and product safety, we do not accept returns once the package is opened or used.

Eligible Cases

However, if you receive a product that is:

• Damaged during shipping
• Incorrect or not as described

Resolution Process

Please contact us within 48 hours of delivery with:

• Clear images of the product
• Order details and invoice

After verification, we may offer:

• Replacement of the same item
• Refund to the original payment method
• Store credit, based on your preference

Note: Returned items must be unused, sealed, and sent back within 7 working days.